Traffic Delay · INC-2041
Route B · Van 02 · Diego Lopez · 07:12
Heavy congestion on Av. General Paz, ETA pushed by 11 minutes.
Passengers notified by push · dispatcher monitoring.
Kestrel Shuttle Co. — Employee Transport, AM shift
Andes Corporate Mobility · ART 07:18:00
Dispatch centre · live at 07:18:00 · delays, breakdowns, GPS loss and boarding issues
Open Incidents
3
requiring dispatcher action
Critical
1
service affecting
Resolved Today
2
closed by dispatch
Avg Response
3m 12s
alert to first action
Traffic Delay · INC-2041
Route B · Van 02 · Diego Lopez · 07:12
Heavy congestion on Av. General Paz, ETA pushed by 11 minutes.
Passengers notified by push · dispatcher monitoring.
Passenger No-Show · INC-2040
Route A · Van 01 · Carlos Mendez · 06:58
Two employees did not board at Central Station.
Seats released back to the pool.
Vehicle Breakdown · INC-2039
Route D · Van 07 · Juan Perez · 06:41
Warning light on the cooling system, van pulled over safely.
Standby Van 12 dispatched · 9 passengers being transferred.
GPS Signal Lost · INC-2038
Route C · Van 05 · Martin Silva · 06:22
Tracker offline for 6 minutes in the tunnel section.
Driver confirmed position by radio.
QR Scan Failure · INC-2037
Route E · Van 09 · Sofia Rodriguez · 06:05
Damaged phone screen prevented pass scanning.
Manual check-in completed by the driver.
Streaming events from vans and scanners
Passenger Checked In
07:16Carlos Rodriguez checked in at Central Station.
Vehicle Delay
07:10Van 04 is running 5 minutes late.
Route Completed
06:58Route B completed successfully.