Notifications Centre
Automated passenger messaging: pickup reminders, delay alerts, boarding passes and route changes
Messages Sent
3.383
last 7 days
Active Templates
5
automation rules
Delivery Rate
98.6%
all channels
Failed Today
1
retry queued
Pickup reminder
30 min before departure
Hola {{name}}, your shuttle {{van}} departs {{stop}} at {{time}} ART. Seat {{seat}}.
Delay alert
Trip marked Delayed
Your shuttle on {{route}} is running {{minutes}} min late. New ETA {{eta}}.
QR boarding pass
Reservation confirmed
Your seat is confirmed. Show the attached QR pass to the driver.
Route change notice
Stop or route updated
Heads up: {{stop}} has moved. New pickup point: {{newStop}}.
No-show follow-up
Passenger not scanned
We missed you on {{route}} today. Cancel in advance to free your seat.
Recent deliveries
| Template | Channel | Recipient | Sent | Status |
|---|---|---|---|---|
| Pickup reminder | Maria Gonzalez | 07:02 | Delivered | |
| Delay alert | SMS | Carlos Mendez | 07:14 | Delivered |
| QR boarding pass | Diego Lopez | 06:48 | Delivered | |
| Route change notice | Push | Juan Perez | 06:31 | Queued |
| No-show follow-up | Sofia Rodriguez | Yesterday 18:20 | Delivered | |
| Pickup reminder | Martin Silva | Yesterday 17:05 | Failed |
